{"id":12,"date":"2024-05-21T02:24:19","date_gmt":"2024-05-21T02:24:19","guid":{"rendered":"https:\/\/phongnhalakehouse.com\/index.php\/cart\/"},"modified":"2025-07-10T02:28:54","modified_gmt":"2025-07-10T02:28:54","slug":"cart","status":"publish","type":"page","link":"https:\/\/phongnhalakehouse.com\/index.php\/cart\/","title":{"rendered":"Cart"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aaad6e e-flex e-con-boxed e-con e-parent\" data-id=\"4aaad6e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b92d98d elementor-widget elementor-widget-text-editor\" data-id=\"b92d98d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 20-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Please read our booking policies carefully before proceeding with your reservation. The information is provided in both Vietnamese and English below.<\/p><p>Qu\u00fd kh\u00e1ch vui l\u00f2ng \u0111\u1ecdc k\u1ef9 ch\u00ednh s\u00e1ch \u0111\u1eb7t ph\u00f2ng c\u1ee7a ch\u00fang t\u00f4i tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh \u0111\u1eb7t ph\u00f2ng. N\u1ed9i dung \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng ng\u00f4n ng\u1eef Ti\u1ebfng Vi\u1ec7t v\u00e0 Ti\u1ebfng Anh b\u00ean d\u01b0\u1edbi.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f18512 e-flex e-con-boxed e-con e-parent\" data-id=\"9f18512\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-980e341 elementor-widget elementor-widget-shortcode\" data-id=\"980e341\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><script async=\"\" data-form-id=\"5a211224aae8d\" src=\"https:\/\/secured.sirvoy.com\/widget\/sirvoy.js\" data-lang=\"en\"><\/script>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96445d6 e-flex e-con-boxed e-con e-parent\" data-id=\"96445d6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3977b20 elementor-widget elementor-widget-text-editor\" data-id=\"3977b20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0<\/p><p><strong>1. CH\u00cdNH S\u00c1CH H\u1ee6Y PH\u00d2NG<\/strong><\/p><p>Ngay khi booking th\u00e0nh c\u00f4ng, kh\u00e1ch h\u00e0ng s\u1ebd y\u00eau c\u1ea7u thanh to\u00e1n 1 kho\u1ea3n chi ph\u00ed \u0111\u1eb7t c\u1ecdc t\u01b0\u01a1ng \u0111\u01b0\u01a1ng 50% tr\u00ean t\u1ed5ng gi\u00e1 tr\u1ecb booking, s\u1ed1 c\u00f2n l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c thanh to\u00e1n ngay khi nh\u1eadn ph\u00f2ng. H\u1ee7y ph\u00f2ng tr\u01b0\u1edbc 15 ng\u00e0y (tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng): T\u00ednh ph\u00ed 10% tr\u00ean t\u1ed5ng s\u1ed1 ti\u1ec1n \u0111\u1eb7t c\u1ecdc H\u1ee7y ph\u00f2ng t\u1eeb 7 -14 ng\u00e0y: Ph\u00ed h\u1ee7y 50% t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u1eb7t c\u1ecdc. H\u1ee7y ph\u00f2ng trong v\u00f2ng 3 ng\u00e0y: Ph\u00ed h\u1ee7y 100% t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u1eb7t c\u1ecdc Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch kh\u00f4ng \u0111\u1ebfn nh\u1eadn ph\u00f2ng (No-show): Kh\u00f4ng ho\u00e0n ti\u1ec1n c\u1ecdc V\u1edbi c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t ho\u1eb7c gi\u00e1 \u0111\u1eb7t tr\u01b0\u1edbc kh\u00f4ng ho\u00e0n h\u1ee7y, kh\u00e1ch s\u1ea1n kh\u00f4ng \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n c\u1ecdc khi h\u1ee7y ph\u00f2ng.<\/p><p><strong>2. CH\u00cdNH S\u00c1CH \u0110\u1ed4I NG\u00c0Y L\u01afU TR\u00da<\/strong><\/p><p>Y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y tr\u01b0\u1edbc 5 ng\u00e0y so v\u1edbi ng\u00e0y nh\u1eadn ph\u00f2ng s\u1ebd \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 mi\u1ec5n ph\u00ed (t\u00f9y v\u00e0o t\u00ecnh tr\u1ea1ng ph\u00f2ng tr\u1ed1ng). Y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y trong v\u00f2ng 3 \u2013 5 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng s\u1ebd \u00e1p d\u1ee5ng ph\u00ed thay \u0111\u1ed5i 30% t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u1eb7t c\u1ecdc Y\u00eau c\u1ea7u \u0111\u1ed5i ng\u00e0y trong v\u00f2ng 48 gi\u1edd kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3, \u00e1p d\u1ee5ng nh\u01b0 tr\u01b0\u1eddng h\u1ee3p h\u1ee7y ph\u00f2ng.<\/p><p><strong>3. CH\u00cdNH S\u00c1CH HO\u00c0N TI\u1ec0N<\/strong><\/p><p>Vi\u1ec7c ho\u00e0n ti\u1ec1n (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd trong v\u00f2ng 7 \u2013 14 ng\u00e0y l\u00e0m vi\u1ec7c qua ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u. Ph\u00ed chuy\u1ec3n kho\u1ea3n ho\u1eb7c c\u00e1c kho\u1ea3n ph\u00ed ph\u00e1t sinh (n\u1ebfu c\u00f3) s\u1ebd do kh\u00e1ch h\u00e0ng ch\u1ecbu. Tr\u01b0\u1eddng h\u1ee3p thanh to\u00e1n qua b\u00ean th\u1ee9 ba (OTA, \u0111\u1ea1i l\u00fd du l\u1ecbch), ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n s\u1ebd \u00e1p d\u1ee5ng theo quy \u0111\u1ecbnh c\u1ee7a b\u00ean \u0111\u1ed1i t\u00e1c.<\/p><p><strong>4. C\u00c1C TR\u01af\u1edcNG H\u1ee2P B\u1ea4T KH\u1ea2 KH\u00c1NG<\/strong><\/p><p>N\u1ebfu kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 nh\u1eadn ph\u00f2ng do c\u00e1c l\u00fd do b\u1ea5t kh\u1ea3 kh\u00e1ng (thi\u00ean tai, d\u1ecbch b\u1ec7nh, l\u1ec7nh c\u1ea5m di chuy\u1ec3n c\u1ee7a ch\u00ednh ph\u1ee7\u2026), kh\u00e1ch s\u1ea1n s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1ed5i ng\u00e0y l\u01b0u tr\u00fa ho\u1eb7c ho\u00e0n ti\u1ec1n theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p c\u1ee5 th\u1ec3. Y\u00eau c\u1ea7u x\u00e1c nh\u1eadn gi\u1ea5y t\u1edd ch\u1ee9ng minh l\u00fd do b\u1ea5t kh\u1ea3 kh\u00e1ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1ed1t nh\u1ea5t.<\/p><hr \/><p><strong>1. CANCELLATION POLICY<\/strong><br \/>Upon successful booking, guests are required to make a deposit payment equivalent to 50% of the total booking value, with the remaining balance due upon check-in.<\/p><p>Cancellation more than 15 days prior to check-in: A cancellation fee of 10% of the deposit amount will be applied.<br \/>Cancellation between 7\u201314 days prior to check-in: A fee of 50% of the deposit amount will be charged.<br \/>Cancellation within 3 days prior to check-in: A fee of 100% of the deposit amount will be charged.<br \/>No-show: The deposit is non-refundable.<br \/>For promotional offers, special deals, or non-refundable bookings, the deposit will not be refunded under any circumstances.<\/p><p><strong>2. STAY DATE MODIFICATION POLICY<\/strong><br \/>Date change requests made at least 5 days prior to the original check-in date will be supported free of charge, subject to room availability.<br \/>Date change requests made 3\u20135 days prior to check-in will incur a change fee of 30% of the deposit amount.<br \/>Date change requests made within 48 hours prior to check-in will not be accepted and will be treated as a cancellation.<\/p><p><strong>3. REFUND POLICY<\/strong><br \/>If applicable, refunds will be processed within 7\u201314 business days via the original payment method.<br \/>Any bank transfer fees or related charges will be borne by the guest.<br \/>For bookings made via third-party platforms (e.g., OTAs or travel agencies), refund policies will be subject to the terms and conditions of the respective partner.<\/p><p><strong>4. FORCE MAJEURE CASES<\/strong><br \/>In the event that a guest is unable to check in due to force majeure reasons (e.g., natural disasters, epidemics, government-imposed travel bans, etc.), the hotel will consider offering date modifications or refunds on a case-by-case basis.<\/p><p>Guests are required to provide official documentation as evidence of the force majeure circumstances in order to receive appropriate support.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please read our booking policies carefully before proceeding with your reservation. The information is provided in both Vietnamese and English below. Qu\u00fd kh\u00e1ch vui l\u00f2ng \u0111\u1ecdc k\u1ef9 ch\u00ednh s\u00e1ch \u0111\u1eb7t ph\u00f2ng c\u1ee7a ch\u00fang t\u00f4i tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n c\u00e1c quy tr\u00ecnh \u0111\u1eb7t ph\u00f2ng. N\u1ed9i dung \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng ng\u00f4n ng\u1eef Ti\u1ebfng Vi\u1ec7t v\u00e0 Ti\u1ebfng [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":12,"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":8640,"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions\/8640"}],"wp:attachment":[{"href":"https:\/\/phongnhalakehouse.com\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}